How we manage your cloud data.

With the rapid increase in remote working, businesses have become reliant on cloud storage.

For instance, the biggest providers of cloud services are Microsoft and Google.

Both have technology that make sharing data and collaboration much easier and faster.

Now, let me give you some examples of the different types of cloud storage:

Exchange 365 – for email services
SharePoint – for company files

OneDrive – for personal files
Google Drive – storage of company and personal files

How safe is my data in cloud storage?

While cloud solutions are a great advancement in technology, there are however a few misconceptions that need clearing up:

Firstly, cloud storage does not act as a backup.

Secondly, file sync does not mean that you are backed up.

Thirdly, cloud data is not always available.

And lastly, hosting providers are not responsible for backing up your cloud data.

Although cloud storage is generally reliable and robust, it doesn’t mean that it will guarantee file safety.

It’s best to have a backup in place in case of disaster with the hosting company.

Finally, let’s look at some of the leading causes of losing files stored in the cloud:

  • Device loss or theft
  • Ransomware attacks
  • Deletion of files or forgetting to save
  • Deletion of old user accounts
  • Third party hosting issue

The solution?

TSS SaaS Protection.


To conclude, Total Support Solutions can provide full and automatic backup services on all Microsoft and Google cloud data, including:

Microsoft Exchange, Tasks, OneDrive, SharePoint and Teams.
Gmail, Google Drive, Calendar, Contacts and Shared Drives.

How do I get TSS SaaS Protection?


Simply add the SaaS Protection service to your existing monthly contract – there’s no admin required at your end.

SaaS protection is priced at $3.80 per license, per month.

This gives infinite retention of all cloud data with full restore capability for as long as you keep the contract active. Service can be turned on by our Helpdesk team with no input needed from you.

Generally, full backup coverage is active within 24 hours.

Interested to learn more? Get in touch!

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