Total Support Solutions

TRAINING

Don’t let us have all the fun. We offer customized and helpful training as well. Now, community members can take control by gaining the knowledge and skills necessary to manage their own IT, and learn valuable software.

SERVICES

Whether you are looking to build from the ground up, or to have someone work alongside you, Total Support Solutions is here to help. Whatever your network needs are, our devoted professionals will set up for success.

SUPPORT

When the time comes to make a change, we provide a variety of stress-free support options. We take care of the difficult tasks, so you are free to focus on the things you care about most. Leave it to us to make sure your system is running smoothly.

Making Technology Run Smoothly

At Total Support Solutions, our IT services take the stress and confusion out of your computer network, so your business or organization can stay focused on what it needs to get done. We offer a range of services to meet your needs, and help keep everything running on course.

We understand that each client has a unique set of needs, and so we offer the freedom of not being locked into traditionally tiered IT bundles. Our team members are ready to work with you on customizing a solution that fits your business. If you’re not sure where to start, get in touch with us for a free consultation.

We have services and support systems in place to meet a wide range of needs. TSS offers antivirus, anti-intrusion, backup and remote monitoring services, as well as training offerings to help us meet our goal of making your technology’s maintenance easy and seamless. With our industry-leading customer support systems in place, you can rest assured that we will address any issues quickly and completely. We won’t leave you until all of your questions have been answered, and the issue has been completely resolved.

As Canada’s leading a primary provider of technology services to First Nations communities, we are experienced in bringing technology solutions to small remote communities and larger central ones alike. For more information, please visit the Indigenous Partnerships page.

what people are saying

Don’t just take our word for it…

Thank you Sylvia

When I began working with Total Support Solutions, they made me feel like I was family. I felt like I was dealing with someone who cared, and would not rush me or hang up the phone until my problem was solved. I would definitely recommend them to friends and colleagues.

Sylvia R.

Thank you Maynard

“From my perspective, Total Support has been meaningfully engaged in the Indigenous business space for a number of years. They have been a fixture at ABM Classic since 2013 and continue to demonstrate support for the Without Borders software platform.

Total Support is both insightful to community challenges and resourceful in providing positive outcomes for Indigenous Communities. Total Support’s understanding of current challenges facing Indigenous Communities is strong. They are always willing to be part of the solution; whether it be through training, IT services or employment opportunities.

Partnering with Total Support will help your community advance your goals and priorities”

Qwastånayå (L. Maynard Harry), Founder, Indigenous Insight

Partner, Advanced Business Match

“Moved us from Break – Fix”

TSS moved us from a “break-fix” Agency to one that has current and reliable systems in
place, allowing staff to complete their work in a more efficient and effective manner. TSS
has taken our Agency from technical chaos to a place where we no longer worry about our
technology on a day-to-day basis. We know that TSS will always be there for us to solve
whatever technical issues we encounter. From a broader perspective, we can count on TSS
for effective Tech Support, managed services, data migration, hardware purchase, software
updating, software review for us prior to purchase, and technical support at fundraising
events. From a technology perspective, we are deeply grateful for their support.

Leesa

Support with transition

I wanted to reach out to you personally (with your crew in cc:) and thank Total Support for efforts support during ISPARC’s transition and set up as a new organization (from our old). We have had to work through some interesting challenges and projects. Richard and Kevin have been very responsive to our requests and open to working through alternative solutions that the most sense for ISPARC. Richard has provided tremendous leadership and patience throughout the transition, providing a level of consistency and notable experience to our projects. Kevin has made himself so accessible as a project team member and has been really committed to resolving any issues (even if it is just following up with the Help Desk). Mathieu has been very fastidious in troubleshooting on our behalf and following up with the right team members within the Total Support team members. Your entire team remains really positive and eager to support regardless of the number of phone calls, requests and challenges we send their way.

J. Novak

Glad we switched!

We recently switched from another Island Managed Service Provider, for a ton of reasons. We have been very impressed with the entire team at Total Support and their responsiveness to all our needs. Thank you

Lisa

Ready to get started?

Give us a shout and we'd be happy to chat about your IT needs.

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