We find out which tech support is right for you.
Traditionally, it’s difficult to employ tech staff, Managed Service Providers are the alternative.
This means, Managed Service Provider’s market is going to leap to $355 billion in 2026.
Therefore, we will discuss why MSP’s are becoming so popular and look at the latest trends.
Managed Service Providers provide a proactive solution.
That’s because they are continually monitoring and get alerted to problems.
For example, they will be alerted when a service is offline, backup failed or a temperature is high.
As such, in the event of a network outage an MSP will be alerted and can begin investigation without being notified prior.
Thankfully, businesses can relax and pay for a fixed monthly fee which can be budgeted easier.
In turn, they then have 24/7 access to a range of experts to answer all their questions.
Managed Service Providers make it easy to support workers from home.
As mentioned, MSP’s helped with the recent increase in remote VPN setups and support.
Also, in the same study it showed that downtime costs businesses $60,000 USD per 100 users, per year.
It then goes on to say that having a managed IT infrastructure can lower this figure by 85%.
To summarise, Managed Service Providers look to be the future direction of tech support.
Nonetheless, MSP’s also require a physical location and will have a network of technicians for ground support.
Therefore, you should look for an MSP in your area or have a technician for on-site jobs.
Additionally, if your organisation uses vendor-specific software, an MSP can talk with their support for you.
How to fully secure accounts. We look at the many things you need to consider when creating a secure network. It goes further than 2FA. Total Support Solutions can ensure you use a secure network and apps.
Why is 2FA so important? We examine recent trends and discover why 2FA is the minimum requirement for secure procedures. Total Support Solutions can help your organisation implement it.
Learn about the benefits of having cyber insurance. It can help your business recover in the unfortunate event of a hack. Total Support Solutions aims to protect against cybersecurity incidents.
Learn about the benefits of outsourcing training. It can help you to focus on what your business does best while your staff are developing. Total Support Solutions provides training in technology.