Why we chose our partner companies.

When it came to protecting your data, we carefully chose our partners to ensure safety and compliance.

This is why Datto is used for the backups we provide, and we use ESET as our antivirus provider.

 

 

Our “hybrid-cloud” backup solution protects you against disaster.

Datto provides us with local hardware that we can install for you.

Once it is set up, backups are created in-house and then pushed to the cloud.

In turn, this ensures that there is a backup to return to if one of them fails.

Total Support Solutions

Nowadays, most organisations are saving files to the cloud via SharePoint as well. 

Unfortunately this data is not backed up by default.

Therefore, Datto provides an additional service called SaaS protection, which provides full SharePoint backups for organisations.

This antivirus protects your device, online or offline.

It achieves this with continual monitoring, even when not connected to the internet.

Your device will instantly quarantine any virus threats it finds.

Additionally, it will alert you if you need Windows updates that could affect your security.

Despite this, the program does not slow down your computer as it is very light-weight.

Total Support Solutions

Lastly, we are official resellers of Microsoft licensing, which provides you with access to their services and software.

Our agents will help get you set up and then teach you how to use the software too.

If anything goes wrong, we’re just a few clicks away from support.

Our Partners

At Total Support Solutions, we aim to empower companies by providing the highest quality technical support.

To achieve this, we need to provide the leading services in technology.

This is why we chose our business partners.

Want to learn more? Talk with us now!

Total Support Solutions

Rain Safety Tech Tips

BC announced a state of emergency. We hope you are all keeping safe! Here are some tech tips to keep your gadgets dry and functioning! Keep reading to find out more.

Cybersecurity Month

October is Cybersecurity Awareness month. Looking to find out how to stay protected online this year? Read our article to find out more!

Winter Tech Checklist

We explore the most essential winter technology for Christmas presents. Looking for the latest high-tech gadgets and toys? Read our article!

Tech for Uni students

We explore the most essential technology for university students. From smart pens to laptops. Want to learn more? Keep reading…

Cost of Downtime

Learn how to minimise internet outage disruptions and how to calculate how much it costs businesses. Curious to learn how?

Office 365 Features

We explore the greatest Office 365 features you might not have known existed. Total Support Solutions is a licensed Microsoft reseller. Want to find out more?

Create secure accounts

How to fully secure accounts. We look at the many things you need to consider when creating a secure network. It goes further than 2FA. Total Support Solutions can ensure you use a secure network and apps.

2-Factor Authentication

Why is 2FA so important? We examine recent trends and discover why 2FA is the minimum requirement for secure procedures. Total Support Solutions can help your organisation implement it.

IT Documentation

Why is good IT documentation important? We examine the benefits to proper documentation and how it can help your company grow quickly.

Digital Transformation

Learn all about digital transformation. We examine the trends and the benefits to business and how it’s becoming a necessity moving forward.