Services

Antivirus

Does your Antivirus network as well as your computers?

At Total Support Solutions, our powerful and advanced anti-virus solutions protect your computers from a wide range of risks and threats.  Our technology monitors all possible angles, and brings the fastest detection and resolution available in the industry.

It fully integrates with our HelpDesk and networking equipment.  This ensures that we’re able to detect and disable viruses instantly, before they even have a chance to reach your computer.  It gets resolved before you even know there’s an issue.

Experience enterprise level Anti-Virus!

Anti-Intrusion

Protect your network

We monitor your network for intrusive policy violations and malicious activity, using state-of-the-art, forensic-level technology.  Attacks by hackers are becoming more sophisticated and aggressive all the time.  We respond in kind.

Our system provides unmatched protection when it comes to confronting exploits, malware, and ransomware.  Behavioral analysis stops threats dead in their tracks, that have never been seen before.  We utilize the industry’s most powerful malware cleaner to wipe out malicious code, while detecting and disabling most kinds of DDOS and targeted attacks.

Experience what secure feels like.

Backup

Silent, automated, secure & Canadian

Let us take care of keeping your computer’s data, files, and programs safe and secure across all of your devices.&nbpsp; With our industry-leading backup systems in place, you can stop worrying about loss, and focus more on your organization or business.

Our backup solutions fully integrate with our HelpDesk offerings, and ensure that any critical computer failure is nothing more than a minor inconvenience.&nbpsp; Whether you’re looking for full image backups of servers and mission critical machines, or simply data backup from workstations, we have a solution for you.

Remote Monitoring

Remote Monitoring is the cornerstone of HelpDesk

Are you concerned about failing hardware, attacks by viruses, or general bugs and computer issues?

Our system alerts us immediately to any of these issues, which allows technicians to be deployed almost instantaneously.  We monitor and address issues quickly without having to visit your workspace and computers in person.

At Total Support Solutions, our incredible remote monitoring system alerts and repairs many problems before most people are even aware of them.  With 24/7 patch management, updates and optimizations, your computer will never run better.

Staff as a Service

The easy way to build your IT team FAST

We’re all used to software as a service, now it’s time to engage professional services the same way. With Total Support’s StAAS solution you’re able to quickly and effectively right size your department by engaging the talent you need for the projects you have.

With STAAS everything is fast and easy. You let us know what you’re looking for, we match it with our database of active technicians. We’ll provide you with several options to choose from as well as a quote for the services.

Advantages of StAAS:

  • It’s Fast:  Within hours we can have talent assisting your team.
  • It’s Easy:  Just let us know what you’re looking for and we’ll do all the work.
  • 0 Commitment:  Don’t need the staff, the contract ends on demand.
  • It’s Affordable:  Convenience doesn’t need to cost a lot. EI, CPP, Medical, Insurance? We cover it all.
  • It’s Flexible:  Need someone for an hour? We’ve got you covered. Need someone for month? We’ve got the manpower. Looking to hire the technician permanently? You can do that as well. Whatever works for you we have a solution.

How Does it Work?

With STAAS everything is fast and easy. You let us know what you’re looking for, we match it with our database of active technicians. We’ll provide you with several options to choose from as well as a quote for the services.

You pick the tech you want and you’re off to the races. Want to interview the techs first? That can be arranged. Picked one and they aren’t working out? Don’t worry, we’ll happily change them for another technician who’s a better fit. Want to extend the contract? It’s as simple as letting us know.

Contact us today to start your Staff as A Service experience!

Ready to get started?

Give us a shout and we'd be happy to chat about your IT needs.